Guide Goose · Onboarding and success
Guide Goose is an AI voice agent that welcomes every new customer, walks them through setup, answers how-to questions out loud, and stays on call whenever they get stuck.
The problem
New customers sign up full of intent, then hit setup alone. Questions pile up, your team cannot reach everyone in time, and too many quietly churn before they ever reach value.
Slow to value
New users wait on a human to get unstuck, and the excitement fades before they reach the aha moment.
Inconsistent
Every onboarding depends on who is free. The best experience is not the one most customers get.
Expensive
Your success team burns hours on the same setup questions instead of saving at-risk accounts.
The solution
Guide Goose welcomes every new customer the moment they sign up. It walks them through setup, answers how-to questions out loud, and flags at-risk accounts to your team. One agent, every customer, around the clock.
Made yours
Choose from ready-made light and dark themes or set your own colors, and Guide Goose recolors to fit right in. It feels like a native part of your product, never a bolted-on chatbot.
You're in control
Tell Guide Goose what to cover, what to skip, and when to escalate. Peekinduck writes the underlying system prompt, so you only add what is specific to your product, and every hand-off reaches the right person when it gets stuck.
What we move
Guide Goose is built to move the numbers your success team already watches.
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More new customers reach first value, and they reach it faster.
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From days of fumbling alone to a guided setup in minutes.
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How-to questions get answered before they ever become tickets.
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Catch at-risk accounts early and keep more of them.
Why Guide Goose
Guide Goose is tuned for one job: getting new customers to value fast. It is not a generic support bot bolted onto your app.
Real voice, natural pacing, and the patience to answer every question. Customers feel like they have a dedicated onboarding specialist.
Trained on your product, your messaging, and your edge cases, so it answers hard questions accurately instead of guessing.
Writes activation and risk signals back to your CRM, so your success team always knows who needs a hand.
See Guide Goose onboard a customer in fifteen minutes.